Frequently Asked Questions
WHAT ACTIVITIES ARE AVAILABLE?
We provide an activity calendar within each resident’s room as well prominently displayed in our facility. If you would like to participate in an activity, please inform your nursing assistant.
WE HAVE BINGO!
IS SMOKING PERMITTED IN THE FACILITY?
For the welfare and safety of our patients and staff, we are a non-smoking facility.
HOW DO I KEEP TRACK OF ALL MY BELONGINGS?
Your nursing assistant will help you to unpack your belongings and list your belongings on an inventory sheet upon arrival. If your family and/or friends bring you additional items, please see your nurse or nursing assistant to update your inventory sheet. Please label all your belongings with your name, especially your glasses, hearing aids, and dentures. Please keep your valuables at home (e.g., cash and fine jewelry).
IS WI-FI AVAILABLE?
We have free Wi-Fi available to both residents and their guests. Login information will be provided in the Welcome Packet that is given to each resident as they arrive to our facility.
CAN MY LOVED ONE RECEIVE MAIL?
Mail is delivered to residents personally every day mail is delivered unless we have been instructed to provide to another party by the resident or legal representative.
HOW DO I GET TO MY APPOINTMENTS?
Our team will assist in scheduling transportation service to outside appointments.
WHAT ARE THE VISITING HOURS?
We believe that adequate rest is beneficial to both yours and our other residents’ recovery. Our suggested visiting hours are 8:00 am to 8:00 p.m. daily. After 8:00 pm, many of our residents are asleep, so it’s best to visit before that time. However, we are flexible on these times, especially based upon the individual medical and/or social needs of each resident.
WHAT KIND OF FOOD DO YOU SERVE?
We support a healthy lifestyle by promoting well made, fresh foods served to our residents with both appetizing and nutritious meals. For any residents with dietary restrictions, therapeutic menus/alternatives are available. Our menus change frequently, providing a variety of assorted meals. In between mealtimes, our kitchen staff provides nourishing snacks to our residents.
We provide an activity calendar within each resident’s room as well prominently displayed in our facility. If you would like to participate in an activity, please inform your nursing assistant.
WE HAVE BINGO!
IS SMOKING PERMITTED IN THE FACILITY?
For the welfare and safety of our patients and staff, we are a non-smoking facility.
HOW DO I KEEP TRACK OF ALL MY BELONGINGS?
Your nursing assistant will help you to unpack your belongings and list your belongings on an inventory sheet upon arrival. If your family and/or friends bring you additional items, please see your nurse or nursing assistant to update your inventory sheet. Please label all your belongings with your name, especially your glasses, hearing aids, and dentures. Please keep your valuables at home (e.g., cash and fine jewelry).
IS WI-FI AVAILABLE?
We have free Wi-Fi available to both residents and their guests. Login information will be provided in the Welcome Packet that is given to each resident as they arrive to our facility.
CAN MY LOVED ONE RECEIVE MAIL?
Mail is delivered to residents personally every day mail is delivered unless we have been instructed to provide to another party by the resident or legal representative.
HOW DO I GET TO MY APPOINTMENTS?
Our team will assist in scheduling transportation service to outside appointments.
WHAT ARE THE VISITING HOURS?
We believe that adequate rest is beneficial to both yours and our other residents’ recovery. Our suggested visiting hours are 8:00 am to 8:00 p.m. daily. After 8:00 pm, many of our residents are asleep, so it’s best to visit before that time. However, we are flexible on these times, especially based upon the individual medical and/or social needs of each resident.
WHAT KIND OF FOOD DO YOU SERVE?
We support a healthy lifestyle by promoting well made, fresh foods served to our residents with both appetizing and nutritious meals. For any residents with dietary restrictions, therapeutic menus/alternatives are available. Our menus change frequently, providing a variety of assorted meals. In between mealtimes, our kitchen staff provides nourishing snacks to our residents.
